helping you have fun and play safe
As well as carefully following English, Scottish and Welsh Government guidelines we have some extra measures and customer guidance in place so you can Have Fun and Play Safe.
Do I Need To Pre-Book Bowling at Hollywood Bowl?1
Online pre-booking is not compulsory, but is advised during peak weekend and school holiday periods.
How Many People Can Bowl and Socially Distance?1
In England there is no limit on the amount of people who can bowl together in a group.
In Scotland, 10 people from 4 households (children under 12 do not count to this number) can bowl together.
In Wales, 1 household or 6 people can bowl together.
To help with social distancing we have installed full height dividers between the lane seating areas. The maximum capacity we allow on each lane is 8 players.
Do I Need To Wear A Mask When Bowling?1
As per Government guidelines, masks must be worn in our Scottish, and Welsh centres, but are no longer compulsory in our English centres.
In our Scottish centres, anyone with a disability, breathing difficulties and children under 5 are exempt. In our Welsh centres, anyone with a disability, breathing difficulties and children under 11 are exempt.
Masks may be removed in all centres when eating and drinking.
Will Arcades Be Open at Hollywood Bowl?1
In addition to being able to Bowl in the knowledge that our centres are covid-secure, we are able to reopen our arcades. Our teams will be undertaking a rigorous and enhanced cleaning regime across the arcade area to ensure our customers remain safe. There is also hand sanitiser for customers to use before and after playing arcade games.
How Often Are Ten Pin Bowling Balls Cleaned?1
We know that safety is a primary concern for all of our bowlers and visitors at Hollywood Bowl. We have undertaken a risk assessment and as part of this implemented a rigorous & enhanced cleaning regime across our centres.
As part of this between games, bowling balls are cleaned thoroughly on lanes we have installed full height dividers between the lane seating areas. Additionally, we are cleaning down all surfaces within the bowling area, helping to ensure that both this area and the entire centre remains safe for bowlers. We have also limited the number of bowling balls available on lanes, so your bowling balls will be your own.
Also available at Hollywood Bowl we are able to offer disposable gloves upon request from reception, in adult and children’s sizes, should any customers feel more comfortable using these during their visit.
Can I Still Get Food Whilst Bowling?1
Yes, of course you can still get food and drink whilst at Hollywood Bowl. Drinks can be ordered from the Hollywood Bowl order & pay app, at selected centres, or from the bar or lanes whilst bowling. Food can be ordered from the app, bar or Diner to eat away from the lanes, after the game.
We recommend that you pre-order food and drink when booking your game if possible. If you do wish to order and pay in centre, contactless payments are preferred.
How many people can I go bowling with?1
If you make a ten pin bowling booking and the local restrictions subsequently change (which means that you can no longer bowl with your original group), then you will be able to cancel or amend your booking with us.
Please check Government websites for the latest information:
English centres - https://www.gov.uk/coronavirus
There are no restrictions on group sizes who can visit our centres
Scottish centres - https://www.gov.scot/coronavirus-covid-19/
Level 0: Groups of up to 10 people (not including children under 12) from up to four households can visit our centres together
Welsh centres - https://gov.wales/coronavirus-regulations-guidance
Alert Level 1: Households or a group of up to six people from up to six households (not including children under 11 or carers from any of these households) can visit our centres.
Updated 19 July 2021
WANT TO KNOW MORE?
We're asking that all customers stay home if they have had any Covid-19 or flu-like symptoms in the past 14 days to avoid the spread of germs. Please ensure that you and all members of your group (including children) abide by the latest Government guidelines.
We have installed full height dividers between the lane seating areas to aid social distancing, and bowling balls, ramps, lane seating and scoring screens will be sanitised between each use.
We request that all of our customers to sanitise their hands upon entry. We also have hand sanitiser available throughout the centre to be used as needed.
Extra resources for our customers
Disposable gloves are available on request.
Enhanced cleaning procedures
Our team members are all working hard to keep our centres clean throughout the day. Our bowling balls, ramps, scoring screens and lane seating are cleaned after each customer group.
Amusement machines, pool equipment, counters, tables, chairs, door handles and other high touch surfaces are also cleaned regularly.
Team member health
We're making sure all of our team members are healthy and ready to work.
We have briefings for our team at the start of each day with clear instruction about how to maintain the highest cleaning and hygiene standards in our centres, including emphasising frequent and proper hand washing routines for both our team and customers.
Our team members have the option to wear face coverings and gloves while working and we have screens is high contact areas like reception and at bar till points.
Each of our centres has carried out a full risk assessment relating to their individual venue - these are updated from time to time. Our latest group risk assessment can be found here.
Need some help? Request a call back using the form below, and we’ll call you back at your preferred time†.
†Our contact centre is open from 9am till 8pm.