Carlisle FAQS

Yes, our centre has been designed to ensure disabled access.

Yes, there is free parking available.

Yes, we offer a concession rate of around 50% for disabled guests and their carers, as well as seniors.
This rate is available every weekday before 6pm, for 48 weeks out of 52, including the summer and Easter holidays.
Find out more about our concession rates here.

We allow 10 minutes per person, per game. Therefore, 1 game for 2 guests is allocated a 20 minute time slot.
2 games for 2 guests would be allocated a 40 minute time slot, etc.

No. If you want to watch someone bowl without playing then there is no charge for this.

Yes, you can access free wifi in our centre using the cloud.

Yes, we have a cash machine within our centre for guests to use; there is a charge for withdrawals.

Yes.

Yes, find out more about play for prizes here.

Yes. Find out more about VIP lanes here.

Yes. Find out more about Pink Pin Friday's here.

No.

Yes, there is disabled parking available.

Yes.

Following guidance, we are allowing maximum bookings of 6 people per lane.
This is a reduction of our usual 8 maximum.

We ask that whilst this may be frustrating, that you do not organise to meet with others during this period. To help with social distancing we have installed full height dividers between the lane seating areas - this will ensure that your group remains in a ‘social bubble’.

As per Government guidelines, masks are no longer compulsory in our English centres.

Online pre-booking is not compulsory, but is advised during peak weekend and school holiday periods.

Yes, of course you can still get food and drink whilst at Hollywood Bowl. Drinks can be ordered from the Hollywood Bowl order & pay app, at selected centres, or from the bar or lanes whilst bowling. Food can be ordered from the app, bar or Diner to eat away from the lanes, after the game.

We recommend that you pre-order food and drink when booking your game if possible. If you do wish to order and pay in centre, contactless payments are preferred.

We know that safety is a primary concern for all of our bowlers and visitors at Hollywood Bowl. We have undertaken a risk assessment and as part of this implemented a rigorous & enhanced cleaning regime across our centres.

As part of this between games, bowling balls are cleaned thoroughly on lanes and we have installed full height dividers between the lane seating areas. Additionally, we are cleaning down all surfaces within the bowling area, helping to ensure that both this area and the entire centre remains safe for bowlers. We have also limited the number of bowling balls available on lanes, so your bowling balls will be your own.

Also available at Hollywood Bowl we are able to offer disposable gloves upon request from reception, in adult and children’s sizes, should any customers feel more comfortable using these during their visit.

As part of our covid safe guidelines, contactless payments are preferred, and our ten pin bowling centres are still accepting chip and pin and cash payments.

Our priority continues to be the health and safety of our customers and team members. As well as carefully following all relevant Government guidelines we have put extra measures in place; including enhanced cleaning throughout the centre. Find out more about these measures and customer guidance we have in place to help you Have Fun and Play Safe here.

If you make a ten pin bowling booking and the local restrictions subsequently change (which means that you can no longer bowl with your original group), then you will be able to cancel or amend your booking with us.

Please check Government websites for the latest information:

English centres - https://www.gov.uk/coronavirus

There are no restrictions on group sizes who can visit our English centres.

Updated 19 July 2021