London Surrey Quays FAQS
We want everyone to have the best bowling experience available when they visit our London surrey Quays centre. That’s why we’ve answered many of our frequently asked questions below to help you plan the perfect trip.
Do you have disabled access?1
Yes, our centre has been fitted with slopes to ensure disabled access.
Is there free parking available?1
Yes, there is free parking available for up to 5 hours. Parking limitations apply.
Do you have concession rates?1
Yes, we offer a concession rate of around 50% for disabled guests and their carers, as well as seniors.
This rate is available every weekday before 6pm, for 48 weeks out of 52, including the summer and Easter holidays.
Find out more about our concession rates here.
How long does a game of bowling take?1
We allow 10 minutes per person, per game. Therefore, 1 game for 2 guests is allocated a 20 minute time slot.
2 games for 2 guests would be allocated a 40 minute time slot, etc.
Do I have to pay to watch someone else bowl?1
No. If you want to watch someone bowl without playing then there is no charge for this.
Do you have free wifi?1
Yes, you can access free wifi in our centre using the cloud.
Is there a cashpoint nearby?1
Yes, there is a cashpoint outside of our centre. We do not operate this ATM, and there is a £1.50 charge for withdrawals.
Do you have a change machine for the amusements?1
Do you have play for prizes?1
Yes. Find out more about play for prizes here.
Do you have VIP lanes?1
Yes. Find out more about VIP lanes here.
Do you have Pink Pin Friday's?1
Yes. Find out more about Pink Pin Friday's here.
Does your bar show sports?1
Is there disabled parking available?1
Yes, there is disabled parking available.
Do you have air conditioning?1
Do I have to wear a face covering when I visit a Bowling Alley?1
Can I Turn Up & Bowl, or Do I Need to Pre-Book?1
Online pre-booking is not compulsory, but is advised during peak weekend and school holiday periods.
Can I Get Food Whilst Bowling?1
Yes, of course you can still get food and drink whilst at Hollywood Bowl. Drinks can be ordered from the Hollywood Bowl order & pay app, at selected centres, or from the bar or lanes whilst bowling. Food can be ordered from the app, bar or Diner to eat away from the lanes, after the game.
We recommend that you pre-order food and drink when booking your game if possible. If you do wish to order and pay in centre, contactless payments are preferred.
Are the Bowling Balls Cleaned on a Regular Basis?1
We know that safety is a primary concern for all of our bowlers and visitors at Hollywood Bowl. We have undertaken a risk assessment and as part of this implemented a rigorous & enhanced cleaning regime across our centres.
As part of this between games, bowling balls are cleaned thoroughly on lanes and we have installed full height dividers between the lane seating areas. Additionally, we are cleaning down all surfaces within the bowling area, helping to ensure that both this area and the entire centre remains safe for bowlers. We have also limited the number of bowling balls available on lanes, so your bowling balls will be your own.
Also available at Hollywood Bowl we are able to offer disposable gloves upon request from reception, in adult and children’s sizes, should any customers feel more comfortable using these during their visit.
Are Hollywood Bowl “Card Only” or Can I Pay by Cash?1
As part of our covid safe guidelines, contactless payments are preferred, and our ten pin bowling centres are still accepting chip and pin and cash payments.
Where Can I Find Out More Information About Covid Secure Bowling?1
Our priority continues to be the health and safety of our customers and team members. As well as carefully following all relevant Government guidelines we have put extra measures in place; including enhanced cleaning throughout the centre. Find out more about these measures and customer guidance we have in place to help you Have Fun and Play Safe here.
How Many People Can I go bowling with?1
If you make a ten pin bowling booking and the local restrictions subsequently change (which means that you can no longer bowl with your original group), then you will be able to cancel or amend your booking with us.
Please check Government websites for the latest information:
English centres - https://www.gov.uk/coronavirus
There are no restrictions on group sizes who can visit our English centres.
Updated 19 July 2021
Hollywood Bowl London (Surrey Quays),
Surrey Quays Leisure Park,
Surrey Quays Road,
0844 826 1470
^Call charges apply
|Monday||11:00am - 11:00pm|
|Tuesday||11:00am - 11:00pm|
|Wednesday||11:00am - 11:00pm|
|Thursday||11:00am - 11:00pm|
|Friday||11:00am - 12:00am|
|Saturday||10:00am - 12:00am|
|Sunday||10:00am - 11:00pm|
Car: Follow Quebec Way and take first exit onto Toredo street
Train: The nearest station is Surrey Quays, which is a 7 minute walk away. Canada Water which is an 8 minute walk away
Need some help? Request a call back using the form below, and we’ll call you back at your preferred time†.
†Our contact centre is open from 9am till 8pm.