Tolworth bowling

faqs

• How Many People Can I go bowling with?

  In all our centres there is no limit on the number of people who can bowl together in a group.

  We have installed full height dividers between the lane seating areas. The maximum capacity we allow on each lane is 8 players.
  

• Can I Get Food and Drink Whilst Bowling?

  Yes, of course, you can get food and drink whilst at Hollywood Bowl. Food and drinks can be ordered using the QR code on tables and menus, at selected centres, or from the bar and Diner.
  We recommend that you pre-order food and drink when booking your game. If you do wish to order and pay in centre, contactless payments are preferred.

   

  Our Kitchen and bar opening time are currently as follows:

   

  Kitchen: Open from 12:00 during off-peak, 11:00 during peak and holidays / Close from 21:00 Sun – Thurs, 22:00 Fri – Sat

   

  Bar: Close from 22:00 Sun - Thurs, 23:00 Fri - Sat

• Do you have disabled access?

  Our centre is not located on the ground floor, and access is via a flight of stairs. However, we have a disabled lift with a 400kg weight limit.

• Is there free parking available?

  Yes, there is free parking available directly outside our centre.
  Our car park is operated by UK Car Park Management and is monitored by number plate recognition cameras. Upon entering the car park, customers are entitled to 4 hours free parking.
  If you exceed 4 hours, please inform a member of the team, and your registration will be entered into our portal for a free parking extension.
  Any stay longer than 4 hours that hasn't been entered into our system, will be issued with a £100 parking fine.
  Please be aware that there is a no return within 2 hours policy, and there is no overnight parking between 00.00am - 08.00am. Any car that parks between these hours for longer than 10 minutes will be issued with a £100 fine. If after your game you wish to leave your car parked over night, please inform a team member and you will be added to a temporary exemption list.

• Do you have concession rates?

  Yes, we offer a concession rate of around 50% for disabled guests and their carers, as well as seniors.
  This rate is available every weekday before 6pm, for 48 weeks out of 52, including the summer and Easter holidays.
  Find out more about our concession rates here.
  

• How long does a game of bowling take?

  We allow 10 minutes per person, per game. Therefore, 1 game for 2 guests is allocated a 20 minute time slot.
  2 games for 2 guests would be allocated a 40 minute time slot, etc.

• Do I have to pay to watch someone else bowl?

  No. If you want to watch someone bowl without playing then there is no charge for this.

• Do you have free wifi?

  No.

• Is there a cashpoint nearby?

  Yes, we have a cash machine within our centre for guests to use. Withdrawals are free of charge.

• Do you have a change machine for the amusements?

  Yes.

• Do you have play for prizes?

  Yes. Find out more about play for prizes here.

• Do you have VIP lanes?

  No.

• Does your bar show sports?

  No.

• Is there disabled parking available?

  Yes, there is disabled parking available.

• Do you have air conditioning?

  Yes.

• Is Hollywood Bowl dog friendly?

  With the exception of trained guide or assistance dogs, no animals are permitted into our centres. Trained guide or assistance dogs must be well-behaved at all times when supporting a customer in our centres.

• What is Tigapo?

  Our arcade games are now fully cashless and use Tiagapo; gaming's most advanced system!
  There are 2 ways to play: the Tigapo app or a rechargeable amusements card.

  • App: Scan the QR code to download the app, or search for Tigapo in your app store, and sign up. Add a payment method and load credit into your account. Tap 'Let's Play' on your mobile app and scan the QR code on each game's reader.

  • Card: Using your Amusements Card is easy. Just load it up with credits at the kiosk, then tap it at your favourite games to play. Keep an eye on your balance, and when you’re ready for more simply reload and keep the good tmes rolling!

  Have fun winning tickets to choose an awesome prize, or save your points for another time!